Refund & Return Policy

Customer satisfaction is important to us.

Returns

• Returns are accepted within 30 days of delivery.

• Items must be unused, undamaged, and returned in their original packaging.

• Proof of purchase is required.

Non-Returnable Items

• Custom-built cabinets

• Custom cabin houses

• Personalized or made-to-order products

Damaged or Defective Items

If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damage.

Refunds

After we receive and inspect your returned item, refunds will be issued to your original payment method within 5–10 business days.

Shipping charges are non-refundable unless the return is due to our error.

Contact

Phone: (408) 352-5577

Email: ourepicchannel666@gmail.com